We collect information in two ways: information you give us, and information we collect automatically.

Information You Provide Directly:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information
- Order Details
- Voluntary info (feedback, surveys)

Information Collected Automatically:
- IP address
- Browsing behavior (pages visited, time spent, links clicked)
- Device Information (browser, OS, model)
- Cookies, web beacons, and similar tracking technologies
- Location data (if permitted by your settings)

We use your information to:
- Process and fulfill your orders
- Manage your account and provide customer support
- Personalize your shopping experience
- Communicate promotions and offers (you may opt out)
- Prevent fraud and enhance security
- Analyze trends and improve our website

We may share your data with:
- Service Providers / Vendors for payment, shipping, and support
- Couriers for order delivery
- Analytics tools (e.g., Google Analytics)
- Legal authorities, when required by law

We do not sell your personal information to third parties for marketing purposes.

We use cookies to:
- Recognize you when you return to our site
- Save preferences
- Improve website functionality and performance
- Offer relevant content and ads

You can refuse cookies via browser settings, but some features may not function properly.

We retain your data only as long as necessary to fulfill purposes, comply with legal obligations, resolve disputes, and enforce policies. If you request account deletion or your data is no longer needed, we will delete or anonymize it securely.

You may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent for marketing communications

To exercise these rights, contact us using the information below.

We use secure servers, encrypted connections (HTTPS), certified payment gateways, and internal access controls to protect your data. However, no system is completely secure; we cannot guarantee absolute security.

Our Service is not intended for anyone under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

We may update this policy periodically. Updates will be posted with a revised 'Last Updated' date. For significant changes, we may notify you via email or on our website.

For questions or concerns about this Privacy Policy, contact us at:

OG Energy
Email: info@og.com
Address: [Insert official address]